Management

A Basic Guide to Program Evaluation

CLASSIC ARTICLE - More and more grantmakers are demanding program evaluations as a condition of funding. Management consultant Carter McNamara lays out a framework for conducting these evaluations, and he charts the various methods available for gathering valuable data.

Category: 

The Necessary Art of Making Amends

CLASSIC ARTICLE - Every fundraising professional knows how to write a thank-you note, but even seasoned veterans botch letters of apology. Susan Sarver describes what works-and what doesn't-when it comes to saying you're sorry.

Category: 

Pages