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Because our office is working remotely in response to COVID-19 cautions, the best way to contact us is via email. Please see individual email addresses below or, for general enquiries, email us at and we’ll be back in touch ASAP.

In the meantime, all best wishes to everyone—stay safe, healthy and keep your spirits up. We’ll get through this challenge together and we’ll go on to brighter days.


(213) 482-9860 or (800) 421-9512     Please do not leave messages because we cannot retrieve them at this time.


Training Department Hours: 7:30am-4:30pm PT

Training Department Hours:
7:30am-4:30pm (PT)

Gail Brauner, Program Manager, Ext 1008

Ian Pottenger, Assistant Program Manager, Ext 1007

Cecilia Stepp, Online Learning Coordinator


Roger Stephenson, Alumni Membership Administrator, Ext 1003


Ernest Black, Production & Fulfillment Manager, Ext 1009

Areli Arellano, Social Media & Outreach Coordinator, Ext 1006


Cathleen Kiritz, President & CEO, Ext 1004

Barbara Floersch, Chief of Training & Curriculum, Ext 1004


Jenni Simonis, Webmaster